Please see below for the answers to Frequently Asked Questions:
Q: Where is the villa located?
A: Olcam Lodge is located in Runaway Bay, Saint Ann, Jamaica. Please refer to our location page for map reference.
Q: Is there a swimming pool?
A: Yes the property has a swimming pool (dimensions: 29ft x 18ft). The property also features a hot tub and all guests have access to a private beach.
Q: Is there air-conditioning?
A: There is currently air-conditioning in the bedrooms only. 4 of the bedrooms are fitted with built-in A/C units. 1 bedroom (single, smaller room) has a fan only. The property is also an airy and is equipped with fans.
Q: Is a cook service provided?
A: Full daily maid service which includes cook service, is available at $30 USD per day to be paid directly to the maid.
Q: How many meals a day is provided in the cook service?
A: The cook service includes 3 cooked meals per day. The timing of your meals is entirely your own choice. You can arrange timings with the maid on a day-to-day basis.
Q: Is the cost of food included in the cook service?
A: Food is not provided as part of the cook service. Guests are required to purchase/provide their own food provisions which can be obtained from the local supermarket or alternatively we can purchase these on your behalf and you settle the bill on your arrival.
Q: How many people does the villa accommodate?
A: Olcam Lodge can accommodate up to 9 people comfortably. There are 4 spacious bedrooms on the top floor, 3 with queen size (USA)/ king size (UK) beds and 1 with 2 double beds. There is also a fifth smaller bedroom with a double bed, located on the ground floor, suitable for single occupancy, those with mobility difficulties or an adult + 1 child.
Q: What is the nearest airport and how far away is it?
A: The nearest airport is Montego Bay (Sangster International). The airport is located at approximately 60 mins drive from Olcam Lodge.
Q: What time is check-in/check-out?
A: Standard check-in time is 4pm. Standard check out time is 11:30am. These times are flexible providing we do not have other guests checking in or checking out on the same day.
Q: How safe is the property?
A: Olcam Lodge is located in a quiet and safe residential area in the same vicinity as popular tourist hotels (e.g. Breezes Intl/ Cardiff Hotel & Spa). The villa is situated behind a gated entrance. There are safes in each of the upstairs bedrooms. We provide nightly security during guests' stay between the hours of 9pm and 6am. There are also resident dogs (kept away from guests) that provide additional watch at night.
Q: How far is the nearest beach?
A: The rental of Olcam Lodge includes private beach access (CHPOA Beach). The beach is located 5 mins away by car and 20 minutes walking. Alternatively there is a public beach (Flavours) located, approximately 10-15 mins walk from the property.
Q: Are watersports available on the beach?
A: Watersports such as snorkeling and scuba diving are available on request and with pre-arrangement with the beach manager. Glass bottom boat ride and beach horse riding are also available.
Q: Is the property wheelchair accessible?
A: Unfortunately the property is not wheelchair accessible.
Q: How far is the nearest supermarket?
A: The nearest supermarket is a 5-10 minute drive away. There are also a number of smaller grocery stores located on the main road.
Q: How much do groceries cost for the week?
A: The total cost of groceries will depend on the size of your group, how much food you consume and what food items you choose to purchase. As a guideline please see the prices below (these prices are approximate only):
1 dozen eggs = $3-$4 USD
2 pints of milk = $3 USD
Cereal = $3-$7 USD
800g rice = $2 USD
3kg rice = $6 USD
Q: Can you stock up on groceries ahead of our arrival?
A: Yes we can purchase groceries on your behalf (you provide your shopping list before arrival) and you settle your bill with the supermarket during your stay.
Q: Are there restaurants near the property?
A: On the coastal road (at the top of the street) there are a selection of local eateries and bars where you can sample Jamaican jerk chicken and other local dishes. There is also the 'Ultimate Jerk Centre' located in the nearby Discovery Bay.
Q: Is smoking allowed?
A: Smoking is permitted in the outside areas (balcony, garden) of the property only.
Q: Is there a safe?
A:There is a safe in each of the four upstairs bedrooms.
Q: Do you provide compensation if any of our personal items are lost, stolen or broken?
A: We do NOT provide compensation for guests' personal effects or for any injury sustained to guests or their visitors whilst on the property. We therefore advise all guests to esnure they have adequate travel insurance. We will be happy to assist guests with any information they need to proceed with a claim with travel insurance claims.
Q: Is car hire necessary?
A: Car hire is strongly recommended if you intend to get out and about and explore the island. We have a vehicle available for guests to hire and are also able to provide a driver with the car hire. The car is a 7 seater vehicle and is available at $75 USD per day (without driver). Guests are responsible for fuel costs. A driver can be arranged (additional charge).
Q: Is there a cot/crib available?
A: Unfortunately at this time we are unable to provide a cot/crib or high chair.
Q: Are pets allowed?
A: Sorry, no pets allowed.
Q: Are there any additional costs to the rental fee?
A: Renal rates are fully inclusive of taxes, electricity, weekly maid service and nightly security. There is a charge for full daily maid/cook service. Please inquire for more info.
Q: Can I have my wedding at the villa?
A: Yes, we are able to offer the villa for wedding ceremonies/receptions. We have a gazebo area, large gardens and a bar that make the property ideal for weddings. We can also put you in contact with a local wedding planner.
Q: What payment methods do you accept?
A: Payments can be made via bank transfer, credit card or Paypal. Payments via Paypal/credit card will be subject to a 2% processing fee.
Q: Is there a minimum stay required?
A: We require a minimum stay of 3 nights. However, during quieter periods, we may accommodate requests of less than 3 nights.
Q: How much is a taxi from Montego Bay to Olcam Lodge?
A: For 1-4 people the cost is $100 USD each way and for 5+ people the cost is $20 USD per person, each way.
Q: How can we access the facilities at the Jewel resort?
A: To access the facilities at the Jewel resort, guests can purchase a day pass or evening pass, which also gives access to the all-inclusive restaurant facilities. Please contact the hotel directly for current rates and further information.
If your question is not answered above, please do not hesitate to contact us so that we can answer your question directly.